Visual planning - let your customers peek behind the curtain (safely)
November 10, 2021

Visual planning - let your customers peek behind the curtain (safely)

Dan Rinzel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Roadmunk

Roadmunk is used at Echo360 to plan and prioritize platform software capability deliverables at the executive stakeholder level, and it is also used to present directional aspirations directly to existing customer stakeholders for feedback and transparency.
  • Allows us to easily customize swimlanes based on audience and task
  • Provides a visualization of resource load "weight" in a particular swimlane
  • Gives us a visual vocabulary to explain our agile process and its impact to customers
  • we don't use dates, only buckets. would like that choice to be a setting at the roadmap level so it doesn't need to be set for every single card
  • Roadmunk could be a great demo tool for slideware if it didn't shrink images attached to cards down to tiny thumbnails
  • custom metadata fields
  • drag and drop
  • bulk card management
  • Roadmunk has reduced the number of meetings that product needs to attend with customers by 20-25%
  • Roadmunk has eliminated a whole set of churn in our workstream management tool (Jira) by abstracting the planning step away from the steps where we monitor work progress
  • Aha!
I was not involved in product selection for Roadmunk, but for our business need, it is much lighter weight and easier to onboard and use than Aha!

Do you think Roadmunk delivers good value for the price?

Yes

Are you happy with Roadmunk's feature set?

Yes

Did Roadmunk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Roadmunk go as expected?

Yes

Would you buy Roadmunk again?

Yes

Roadmunk is super useful for us in "what if we did X" scenarios, where Jira would be cumbersome
Roadmunk is somewhat useful for us in sharing plans transparently with the rest of the organization and customers
Roadmunk struggles to support scenarios where we want to show visuals of workflows associated to cards