We are newbies to ADP. Our future will be a determining factor of our opinions. | TrustRadius

Overall Satisfaction with RUN Powered by ADP®

Use Cases and Deployment Scope

We use it for hourly and salary payroll. We have only been using it about 2 months.

Pros and Cons

Pros

Run and done.
Ease of use.

Cons

Transition from our previous payroll company was very time consuming.
Would like more support by phone.
Would like to have a local company.

Return on Investment

The setup time has used up a lot of my time.
Multiple phone calls for set up took more than 2 hours each.

Employee Self-Service

I did not know that this is an option.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Not sure

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

No

Did implementation of RUN Powered by ADP® go as expected?

No

Would you buy RUN Powered by ADP® again?

Yes

Likelihood to Recommend

Maybe it is better suited for large companies with more employees.

RUN Powered by ADP® Feature Ratings

Comments

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Rebecca H
(Vendor Representative) commented 4 years ago
We welcome all feedback to ensure RUN® Powered by ADP continues to empower small businesses to more efficiently manage their payroll and HCM needs. Thank you for the feedback regarding your account implementation. We would love an opportunity to connect to help resolve any open issues. We are always working to enhance RUN® and delight our users so we value your insights. - Your RUN Powered by ADP® Team