- Awesome integration with CRM/SFDC.
- Support is US-based, free with subscription, and very helpful.
- Best workflow capability (drag and drop) I've seen in any comparable product.
- Custom templates are available for purchase and are great for branding.
- Easy to use landing pages.
- Some bugs when using on a Mac.
- Turnover of support team - since acquisition by SalesEngine the Manticore team has changed quite a bit.
- Daily reports aren't as robust as some solutions - hard to get good company info on anonymous visits.
- Hugely helpful in augmenting a small sales team with automated emailing.
- Nurtures large leads lists so sales can start with most qualified versus cold calling.
- We were having to manually sync our emailing data with our CRM - took a huge amount of time, wasn't always accurate & created a lot of duplicates - now it's almost in real time.
- Easily create campaigns in the system and sync to CRM to determine ROI, qualified leads and opportunities.
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results.