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Extremely Pleased
November 15, 2013

Extremely Pleased

Meredith Oakes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • Awesome integration with CRM/SFDC.
  • Support is US-based, free with subscription, and very helpful.
  • Best workflow capability (drag and drop) I've seen in any comparable product.
  • Custom templates are available for purchase and are great for branding.
  • Easy to use landing pages.
  • Some bugs when using on a Mac.
  • Turnover of support team - since acquisition by SalesEngine the Manticore team has changed quite a bit.
  • Daily reports aren't as robust as some solutions - hard to get good company info on anonymous visits.
  • Hugely helpful in augmenting a small sales team with automated emailing.
  • Nurtures large leads lists so sales can start with most qualified versus cold calling.
  • We were having to manually sync our emailing data with our CRM - took a huge amount of time, wasn't always accurate & created a lot of duplicates - now it's almost in real time.
  • Easily create campaigns in the system and sync to CRM to determine ROI, qualified leads and opportunities.
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results.
Increasing your contact limit can be very costly, so I would go in with a good grasp on where you'll be in a year or two, minimum, and try to plan ahead so that you're not trying to justify budget later on.