SPM feedback
April 14, 2025

SPM feedback

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SucessFactors Agent Performance Management
  • SAP SuccessFactors Incentive Compensation Management

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

We use it pay commissions to external agents

Pros

  • Better performance
  • Allows to simplify the solution design
  • AI is good enabler

Cons

  • Not yet there
  • Preprocessing is done outside , need to allow out of box integrations within SPM
  • Just went live, need to assess the impact in 2025
Pretty good to extend
yet to be seen
User friendly

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

Too many changes in last 5 yrs due to technology upgrades. Many licensing changes forced to make the upgrades.

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
4.3
Sales compensation process automation
6
Incentive auditing/regulation compliance
7
Sales compensation dashboards & forecasting
2
Incentive modeling
2
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated
Sales Gamification ()
Not Rated
Analytics and Reporting
Not Rated
KPIs
Not Rated
Key Performance Indicator setting
Not Rated
Benchmarking with external data
Not Rated
Revenue Forecasting
Not Rated
Pipeline Analytics
Not Rated

Comments

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