Lauren Hutsell Review
April 14, 2025

Lauren Hutsell Review

Lauren Hutsell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SuccessFactors Incentive Compensation Management
  • SAP SucessFactors Territory and Quota

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

We use SAP Sales Performance Management as our main tool to calculate, compensate, and distribute commissions for our ~1300 sales reps. SAP serves as the one stop shop for all things pertaining to their payment, sales data, compensation rules and budgets.

Pros

  • Allows changes to compensation plans to go into effect pretty easily.
  • Visible on mobile devices
  • Enables transparency

Cons

  • Mobile app is not functional
  • Embedded Analytics lacks speed in creating/generating reports
  • time saving
  • less manual work
  • flexibility
SAP provides flexibility in complex plans, but our team does require the help of external contractors to help implement the changes. I think there is more room for growth in terms of allowing the admin to gain more autonomy.
Allows for a substantial decrease in manual work, which has in turn allowed the admin to have more time to spend on answering questions from the field to help them increase their selling.
i think the mobile app/capabilities could be substantially better.

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Not sure

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

SAP is well suited for our business in the sense that it can house a large volume of transactional data across over 1500 sales reps. It is also dynamic in how it allows for flexibility in our compensation rules.

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
5.6
Sales compensation plan creation
7
Complex sales crediting
6
Sales compensation process automation
8
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
4
Incentive modeling
3
Agile incentive strategy
7
ICM mobile visibility
2
Sales Gamification ()
Not Rated
Analytics and Reporting
4.0
Personalized dashboards
3
Pipeline Analytics
5

Comments

More Reviews of Sales Performance Management solutions from SAP SuccessFactors

  1. Home
  2. Sales Performance Management Software
  3. Sales Performance Management solutions from SAP SuccessFactors Reviews
  4. User Review of Sales Performance Management solutions from SAP SuccessFactors