Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)
We use Salesforce for managing our potential sales and for pipeline reporting
- Manages our pre-sales activity with leads and stages
- Integrates with Ringio for click to call
- Allows for forecasting pipeline and future closes
- Somewhat of a lengthy set-up process
- Salesforce team is sometimes slow in response
- Make it easier to hide unused features to avoid confusion
- Saves time for pipeline management
- Gives better visibility for upper management
- Avoids errors of people calling the same companies that are already being worked
We used to use Zoho previously. Salesforce is similar but a little clearer and user-friendly. Most people are already familiar with SFDC, so hiring newer people is easier