Item: Salesforce Sales Cloud
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

It's mainly being used by our sales organization to capitalize on leads and accounts when employees aren't logged into their main desktop at the main office. Having this on iPhone and Android is the most efficient way for reps to capitalize on deals through this software. It's a great tool.

Pros and Cons

Chatter-- access important notes
Opportunities-- Can see where more work needs to be done
Notes-- What does Client need and want

Needs to load faster
Needs to send more push notifications
Needs to integrate with social media

Return on Investment

Closed way more deals using it
Has provided efficiency to new employees
Easy use. Convenient

Alternatives Considered

It's one of the biggest companies in the sales industry now. When people hear that we are working with Salesforce, it provides a sense of ease to investors and potential clients moving forward. It is extremely important to work with companies that have a good reputation because it helps our company expand.

Other Software Used

Yesware, Microsoft 365 Business

Likelihood to Recommend

Very well suited in a scenario where someone has to travel for work. It usually remembers login credentials, which is extremely important in case you are running in from a meeting and need to access Salesforce Analytics immediately. It is not well suited when you have to upload documents on the mobile app.

Great software and user-friendly

Overall Satisfaction with Salesforce Platform (formerly Salesforce App Cloud)