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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $19 per month
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- Touch cadence
- Email opens are not always accurate
- Campaigns can sometimes be thrown off with auto-replys
- Email tracking.
- Pre and Post Sales Support.
- Occasional Lags for email templates.
Wherein we had specific problems we wanted to solve.
-We needed a solution for a smaller team within our bigger sales team.
-We needed a solution to be easy to use point and click and did not require any setup.
-We needed to have a better solution to YAMM.
- Track opens
- Tracks clicks
- Some companies have the ability to block the tracking, would love for Yesware to be able to get around this
- Integrates with Outreach but why then two solutions?
- Make sure you don’t have internal toggled on because it can confuse you as to who opened or clicked.
- Email tracking
- Email templates
- Mail merges
- Not a fan of the transition to campaigns from mail merges. The idea is a good one but in practice it is much more clunky and often causes mistakes.
- I would love for templates to be smarter. Give the option for if-then templates.
- colleague tracking is annoying because it cannot specify which recipient opened the email if you sent to multiple colleagues.
- Email Deliverability
- Mail Merge Personalization
- Email Analytics
- The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
- Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add firstname.lastname@example.org to my campaign and email@example.com replies to my thread, Yesware will still send an email to firstname.lastname@example.org unless he is manually removed)
- Provides insights on which subject lines are resulting in the highest open rates
- Allows us to send proposals or any attachment and get granular data as to how many times it was viewed, how long they viewed a particular slide, etc.
- Track engagement
- Sending to multiple recipients: No insights as to which specific individual opened, clicked, etc
- Can’t track for some organizations that block the ability to do so (not really something Yesware can control)
- Direct dials from email inbox
Less appropriate for internal tracking (sales people don’t care to see who viewed something if sending internally)
- Email open tracking.
- Links in emails clicked.
- Emails forwarded.
- Email Tracking Notifications
- Create and Consolidate Templates
- Providing Email Analytics
- When you forward an email to a coworker, it marks it as if a client opened the email (skews data)
- CRM Integration
- Limited Fonts
- Email open tracking.
- Templates are great.
- The overall user interface is not the most intuitive visually.
- Email tracking
- Sometimes shows a false ‘message has been read by the receiver‘ because they use a firewall.
- Should be able to use it seamlessly on mobile phone.
- Sharing templates was relatively easy with the platform.
- Controlling mass email sends - it is an easy setting to toggle on and off so that people can or cannot send emails to a mass distribution list.
- Sharing templates with specific groups - this is something Yesware did well where you could designate specific folders for templates which made it easy for the team to find the most relevant templates.
- Salesforce integration - this left a lot to be desired and reporting between the two was pretty non-existent.
- Reporting - This is a massive issue because the reporting was not only difficult, but a lot of data was lacking in terms of being actionable.
- Limited functionality for cadence creation. It was more used for templates, which made it hard for the team to use to maintain engagement.
- Email tracking.
- Campaign management.
- Make the campaign builder more user-friendly.
- Improve LinkedIn sync.
- Drip campaigns.
- Email/attachment tracking.
- None that I can think of!
- Email tracking - Excellent accuracy when providing location/time opened.
- Mail merge - Easily send hundreds of target email campaigns and track opens + link activity.
- Limited font styles in mail merge campaigns.
- Unable to track if the email was opened by a firewall (some emails pop automatically so it is hard to gauge if emails popped within a few moments of sending are actually by the user).
- Yesware makes it really easy to understand if a prospect is responsive or ignoring you.
- Yesware is a very simple interface and user-friendly.
- Yesware allows you to write emails to prospects and effectively schedule them out.
- Yesware does lag when trying to schedule emails.
- If you forward your emails to colleagues it counts them as people opening it.
- Yesware templates when saving them don't always save on the first attempt.
- Mass emailing
- Salesforce integration
- Data tracking
- Sharing templates
- Performance metrics
- Open and click rates
- Campaigns could sync better with CRM
- Keeping track of emails sent.
- Not as robust as its competitors.
- The sequencing can be challenging and rigid.
- Does not integrate with Gmail as smooth as it should.
- Immediate notifications.
- Allows you to track when an attachment was opened.
- Allows you to create templates.
- Attaching files to Yesware has to be done one at a time. Very time-consuming.
- The notification for when a person opens an email isn't always accurate.
- The templates are very janky and take time to format.
- Email campaigns. I found YesWare very easy to run targeted email programs with good tracking mechanisms in place, even for the free version.
- Templates. This is very helpful for junior SDRs or AEs to be able to leverage what others have used and not recreate the wheel every time.
- Simplify building campaigns. The templates are great and it inspires collaboration across the internal teams. That said, there is always room for improvement on targeting audiences and maximizing the tool.
- Campaigns will erase if not saved ASAP. Had this happen numerous times and there was not an autosave and if you hit the wrong button the entire campaign would disappear.
- Yesware does a good job on keeping analytics of the emails. Information that can be very useful for sales.
- A very timely alert of when emails are being opened.
- It does a great job organize email templates and making them very easily accessible.
- Yesware informs me when I open my own prior emails, which can useless and misleading
- Easy to set up and navigate.
- Helpful for tracking email opens and engagement with content.
- Ability to see the geo and device-type that the recipient is using.
- Sometimes the formatting can be frustrating.
- If your Salesforce data includes duplicate contacts it can be difficult to make sure communication is logged on the correct record.
- Templates: Monitors the best performing templates.
- Tracking: Monitors emails that are opened and how often this occurs.
- Links: Monitors whether users have clicked on links and attachments within the email.
- Send Later: It would be helpful if there was a folder outside of drafts where emails could be stored.
- Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
- Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
- Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
- Currently, if you send a personal email to more than one recipient it will only tell you that "someone" opened the email, it would be nice to know which of the 4 people it was CC'd to actually opened it.
- With the last update from Google/Gmail, it made it so that Yesware reporting was a bit off. If the sender opened an email they would get the notification that "someone" opened it, despite the fact that is supposed to only be for recipients.
- Despite being a Team Leader or Manager, there does not seem to be a way to track the stats of the others on your team, which makes reporting a very difficult and time-consuming task. If this is possible it is not user-friendly in that it is not easily accessible.
- Sync emails into SalesForce
- Book a Time to avoid back and fourth emails to set up meetings
- Sync Events into Salesforce from gmail calendar
- Track Opened emails
- Campaign reporting. Being able to see where individuals are at the in the campaigns, how campaign templates are doing from a productivity standpoint
- Auto checking invalid email boxes inside of Salesforce
- Ability to upload an entire excel sheet/CSV of contacts. Huge for avoiding to have to upload individuals manually.
- The multi-touch function, where you can send a prospect multiple emails, automatically, throughout the course of weeks/months and keep them engaged. Super helpful.
- The scheduling functionality. Some people check email first thing in the morning and are extremely busy during the day. The ability to schedule an email to go out at, for example, 7AM - is extremely effective and gives you a chance to make a touchpoint at a time when you otherwise wouldn't have been able to.
- I used to think that a LinkedIn Sales Navigator integration would be ideal, and then they rolled it out!
- One thing would be to find a way to auto-populate my signature line into the merge as opposed to copy/pasting it every time (but not the end of the world).