Item: Salesforce Lightning Components & Developer Experience
Rating: 9
Author: Abheer Uppal

Overall Satisfaction with Salesforce CMS

Use Cases and Deployment Scope

Salesforce Content Management System (Salesforce CMS) has helped us to create manage and put content across channels with ease. It helps in tracking data, creating custom content type. It can be integrated with Salesforce Platform and all other Salesforce products. It provides unified view of customer's data The collaboration feature really helps to speed up the process of content creation as it provides real time collaboration among creators and editors.

Pros and Cons

Pros

Content delivery
Content creation
Content storage
Salesforce integration

Cons

Can be more collaborative
Sometimes the integrations have a bit lag
Cannot think of anything else

Return on Investment

If you don't have Salesforce, Salesforce CMS is something you should not go for
It is well integrated with Salesforce and hence companies using Salesforce must go for CMS for content publishing and sharing
Caters to individual customer specifications

Usability

It is really helpful for companies already using Salesforce for sales, marketing etc and caters content for based on customers, but is not helpful for basic blogs or simple news websites.

Alternatives Considered

We have only used Salesforce CMS in our organizations as we already use Salesforce CRM for sales, marketing and other purposes

Key Insights

Do you think Salesforce Lightning Components & Developer Experience delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Components & Developer Experience's feature set?

Yes

Did Salesforce Lightning Components & Developer Experience live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Lightning Components & Developer Experience go as expected?

Yes

Would you buy Salesforce Lightning Components & Developer Experience again?

Yes

Other Software Used

Atlassian Jira, Python IDLE, JMP

Likelihood to Recommend

Salesforce CMS is well suited for those companies which are already using Salesforce. If you want to provide personalized content according to individual customer. If you want to share the content across multiple channels. Salesforce CMS is not typically suited for companies not using salesforce. Simple blogging does not require a Salesforce CMS.

Comments

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Salesforce CMS - Content Management Tool for Salesforce Users