Unparalleled Sales Tool
Updated February 03, 2016
Unparalleled Sales Tool
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- SalesCloud
- Data.com
Overall Satisfaction with Salesforce.com
Sales forecasting/pipeline management, contact management, task management and overall collaboration tool with executive management.
- Very easy to build custom interface to meet unique demands of our sales process
- Easily integrates with 3rd party campaign management solution to drive leads
- Reporting provides insight that management had never had prior to having Salesforce.com
- Integration with MS Outlook still lacks robustness. I'm really surprised that in all the years that I've been using Salesforce.com, the general rule of thumb is DO NOT install the MS Outlook integration because it messes everything up. Why can't you have a simple "Export to Outlook" for an individual contact and visa versa? The perception is that Salesforce doesn't want the data to go outside of their own database, so they make it hard. There really shouldn't be any threat of that. BTW, you should also do this for Apple Contacts and Google Contacts
- For years I've requested that the most recently used reports show up in the "Recent Items" list, but for some reason, they still don't show up. How hard is that?
- Allow Administrator to define colors for each individual rep in order to have consistent dashboard reports. Today you can do that for picklists, and I can see where the sheer number of reps could make that unfeasible, but for small to medium sized companies, it would be a very nice feature.
- We have not quantified the ROI, but the best testimony came from our CEO this past week when he told the salesforce to get used to using Salesforce because it is never going away.
- Insightly,SalesLogix,Siebel
No comparison. Insightly is ok for very small sales organizations if their sales process is relatively straight forward.
Salesforce Sales Cloud Feature Ratings
Using Salesforce.com
6 - CEO, VP Sales, Sales, Marketing
Salesforce Implementation
- Implemented in-house
CE Management out of Carmel, IN