Salesforce Sales Cloud Reviews
Salesforce Sales Cloud

Salesforce Sales Cloud Competitors and Alternatives

Most Commonly Comparedto Salesforce Sales Cloud

Best Salesforce Sales Cloud Alternatives for Small Businesses

Salesmate

Score 10.0 out of 10

Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: Sales CRM – Organize, filter, segment, and manage leads, prospects, and customers data in one…

Higher Rated Features

  • Platform
  • Customer Service & Support
  • Marketing Automation

FollowUp CRM

Score 10.0 out of 10

FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.

Higher Rated Features

  • Customer Service & Support
  • Marketing Automation
  • CRM Reporting & Analytics

vCita

Score 9.0 out of 10

vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients- Access info & respond to clients on the go with a mobile app - Invite clients to view information / perform actions on a personalized client portal - Assign…

Higher Rated Features

  • Platform
  • Security
  • Sales Force Automation

Creatio

Score 9.1 out of 10

Creatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and…

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Creatio

Zendesk Sell

Score 9.1 out of 10

Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

Higher Rated Features

  • Customer Service & Support
  • Security
  • Platform

Ontraport

Score 9.5 out of 10

ONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Ontraport

Best Salesforce Sales Cloud Alternatives for Medium-sized Companies

Creatio

Score 9.1 out of 10

Creatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and…

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Creatio

Zendesk Sell

Score 9.1 out of 10

Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

Higher Rated Features

  • Customer Service & Support
  • Security
  • Platform

Kintone

Score 9.8 out of 10

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Kintone

Bigin by Zoho CRM

Score 8.7 out of 10

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

Higher Rated Features

  • Platform
  • Mobile access
  • Pipeline visualization

Pipeliner CRM

Score 8.0 out of 10

Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an online/offline system as well as an IOS and…

Higher Rated Features

  • CRM Project Management
  • Sales Force Automation
  • Platform

Best Salesforce Sales Cloud Alternatives for Enterprises

Creatio

Score 9.1 out of 10

Creatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to automate customer-facing and…

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Creatio

Pobuca

Score 8.7 out of 10

Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Pobuca

Kustomer

Score 8.7 out of 10

Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC.

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Kustomer

Oracle offered the Siebel Enterprise Marketing Suite as an end-to-end enterprise marketing management (EMM) solution joining cross-channel campaign management with marketing automation, market resource and asset management, and marketing analytics, for larger enterprises. The product is now End of Life, and no longer offered for sale.

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Oracle Siebel Enterprise Marketing Suite (discontinued)

Veeva CRM

Score 7.5 out of 10

Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.

Higher Rated Features

Customers are more satisfied with the features of Salesforce Sales Cloud than the Veeva CRM