Salesforce.com is pretty cool
February 06, 2015
Salesforce.com is pretty cool
Score 8 out of 10
Vetted Review
Verified User
Software Version
Unlimited
Overall Satisfaction with Salesforce.com
Salesforce.com is used across the entire company. It is a vital part of our business as we use it operationally in addition to data gathering.
- Total customizations, giving a little more from a product that started as a database.
- Very easy to use interface.
- Automations help create efficient workflows.
- From time to time there may be performance issues, but only during higher than normal usage.
- Some bugs happen beyond our control in house, but that's to be expected with anything.
- Email/Case interface is a bit dated.
- Positives are we were able to consolidate a few roles with Salesforce automations, giving us human resource to focus on other projects.
- Salesforce cases are confusing at times.
- When something goes down, our entire business takes a hiccup.
Never needed or used a competitor