Overall Satisfaction with Salesforce for Nonprofits
Salesforce is a part of everything Musicians On Call does. We manage volunteers, donors, partners, and everyone in between through the Sales Cloud. We have also integrated it with Pardot to streamline our marketing needs as well as use third-party apps like TaskRay to help keep our team on the right track!
- Customizable to our needs
- Integrates well with third-party apps
- The latest Pardot in Lightning integration has been buggy, but we are still able to use Pardot in the native app
- Some tools need to be moved to Lightning still, but you can always switch back and forth
- An infinite amount of time has been saved, from marketing automation to volunteer processing.
Salesforce gives you so much more than Infusionsoft, though it is the closest thing that I've worked with that I can compare it to. Customization is quite limited in Infusionsoft, but it will give you your basic needs. I suppose it depends on what you're looking for!