My Salesforce Lightning Platform - All In One CRM and MORE!
January 15, 2020

My Salesforce Lightning Platform - All In One CRM and MORE!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning has been a tool covering a lot of problems. The highest of those priorities is tracking sales opportunities from the first time we engage to if we win the opportunity as a new client or not. This includes many attributes such as possible revenue, needed resources, etc. The second part of the tool we use the most is a repository of sorts, everything from the contract to meeting notes, to passwords and more.

Pros

  • Contract repository
  • Meeting notes and action items

Cons

  • Mobile version is lacking a tad
  • Slight learning curve
  • Better outlook on our sales process
  • Forecasting has increased in accuracy
We've only had a few issues with Salesforce Lightning but those few issues have been tackled immediately by a personally assigned support representative.

Do you think Salesforce Lightning Components & Developer Experience delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Components & Developer Experience's feature set?

Yes

Did Salesforce Lightning Components & Developer Experience live up to sales and marketing promises?

Yes

Did implementation of Salesforce Lightning Components & Developer Experience go as expected?

Yes

Would you buy Salesforce Lightning Components & Developer Experience again?

Yes

If you're an agency and need an all in one CRM that will track all sales, contacts and the results of those this is a great choice. Not only can it do all that and more, it can help support those wins after the sale on a day to day basis.

Salesforce Lightning Components & Developer Experience Feature Ratings

Platform-as-a-Service
9.1
Ease of building user interfaces
9
Scalability
10
Platform management overhead
8
Workflow engine capability
10
Platform access control
10
Services-enabled integration
8
Development environment creation
9
Development environment replication
9
Issue monitoring and notification
8
Issue recovery
9
Upgrades and platform fixes
10

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