Salesforce Marketing Cloud Review
October 15, 2025

Salesforce Marketing Cloud Review

Nalini Krishnan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Marketing Cloud

For campaigns, Leads, GTM, and ofcourse for the end to end sales a service user journey as well. Lot of data insights on customer context etc.

Pros

  • Campauhns
  • Emsils
  • Upselling products

Cons

  • More out of the box features
  • High lead engagement
Ok wuth few channels not all
Because we have other SF clouds as well

Do you think Salesforce Marketing Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Marketing Cloud's feature set?

Yes

Did Salesforce Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Marketing Cloud go as expected?

Yes

Would you buy Salesforce Marketing Cloud again?

Yes

Best suited where there are flexible campaigns

Salesforce Marketing Cloud Feature Ratings

6.0
WYSIWYG email editor
4
Dynamic content
10
Ability to test dynamic content
6
Landing pages
5
A/B testing
6
Mobile optimization
6
Email deliverability reporting
5
List management
7
Triggered drip sequences
5
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
Not Rated

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