Salesforce Sales Cloud is a great product
October 15, 2025

Salesforce Sales Cloud is a great product

Srikant Voruganti, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Unlimited

Modules Used

  • Force.com
  • Chatter
  • SalesCloud

Overall Satisfaction with Salesforce Sales Cloud

I am using it for Lead and Opportunity Management.

Pros

  • Lead Management
  • Opportunity Management
  • Account and Contact Management
  • Forecasting

Cons

  • AI capabilities
  • Integration with other systems
  • For my client it has led to an approximately 20% increase in revenue
It is highly scalable like the rest of the Salesforce platform
Salesforce has superior functionality

Do you think Salesforce Sales Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Sales Cloud's feature set?

Yes

Did Salesforce Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Sales Cloud go as expected?

Yes

Would you buy Salesforce Sales Cloud again?

Yes

It is well suited for businesses that want to improve their sales ROI. It is less appropriate for internal operations. It is great for larger companies. It maybe less affordable for SMBs.

Salesforce Sales Cloud Feature Ratings

8.9
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
9
Quote & order management
8
Interaction tracking
10
Channel / partner relationship management
5
5.0
Case management
5
Call center management
5
Help desk management
5
8.0
Lead management
7
Email marketing
9
6.0
Task management
5
Billing and invoicing management
4
Reporting
9
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
9.3
Custom fields
10
Custom objects
9
Scripting environment
8
API for custom integration
10
9.0
Role-based user permissions
9
Single sign-on capability
9
9.0
Social data
9
Social engagement
9
8.5
Marketing automation
8
Compensation management
9
9.0
Mobile access
9

Comments

More Reviews of Salesforce Sales Cloud

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Salesforce Sales Cloud Reviews
  4. User Review of Salesforce Sales Cloud