Love it
March 13, 2021

Love it

Juan Carlos Barrera Velez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesmate

We use Salesmate to Qualify leads, brings them through all of our sales process and the service side as well.
  • Their support system is great! There is always someone available to chat and help solve any possible issues
  • Very easy to use
  • great pricing
  • sequences available for cheaper plans
  • integrations with other apps
  • We have automated our entire system, so it has helped a lot

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesmate go as expected?

I wasn't involved with the implementation phase

Would you buy Salesmate again?

Yes

I love how supportive they are when there is a problem on our end, implementations could use some work
help support is amazing and product works great, implementations could use some work
We have had a couple of situations where Salesmate could have done better, but we are very happy overall with it and not planning on switching anytime soon. they also seem to be adding new features constantly

Salesmate Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Lead management
10
Email marketing
Not Rated
Task management
10
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
Not Rated
Custom fields
10
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Marketing automation
6
Mobile access
9