Procurement department didn't quite catch on. | TrustRadius

Overall Satisfaction with SAP Ariba

Use Cases and Deployment Scope

We use SAP Ariba for procurement coordination. But the procurement department didn't quite catch on.

Pros and Cons

Pros

I think SAP Ariba does Integration well
In my experience, SAP Ariba does ease of use well
In my experience, SAP Ariba has reliability

Cons

In my experience, SAP Ariba has room for improvement with Licensing

Most Important Features

In my opinion, the most important feature of SAP Ariba for us is Customer data sync

Usability

8

In my experience, From admin point of view SAP Ariba is good

Key Differentiators

Cloud Solutions
Integration with Other Systems
Ease of Use

Because SAP Ariba is a cloud solution we don't have to worry about security

Key Insights

Do you think SAP Ariba delivers good value for the price?

Not sure

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Ariba go as expected?

Yes

Would you buy SAP Ariba again?

No

Likelihood to Recommend

In our case, our procurement department doesn't use SAP Ariba to the extent it should, because the new boss doesn't like SAP Ariba.

Comments

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