SAP Ariba - A digital purchase assistant
January 05, 2026

SAP Ariba - A digital purchase assistant

Nishant Thakkar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba

SAP Ariba solves problem of fragmented procurement functionality by offering digital and centralised sourcing, purchase, contracts and invoicing. Additionally, helps in spend visibility, compliance, supplier relation and risk management, and accelerating payments. We use SAP Ariba for end to end S2P (particularly for RFPs and supplier onboarding), supplier management and their risk assessment (suppliers lifecycle and risk scorecard), contract management (storage and compliance), and spend analytics (reporting, dashboards and analytics). This is used across procurement, finance and other BUs across global functionality

Pros

  • Creating, distributing and managing RFP and RFQ responses for suppliers for standardised responses
  • Constant tab on procurement spend and visibility across product categories to identify possible savings and contract negotiations globally
  • Proactive suppliers risk evaluation based on various risk metrics like performance numbers, financial health, compliance met etc

Cons

  • Majorly, the tool is very comprehensive & complex to navigate and use leading richer learning curve - Its difficult to juggle between various fields like contracts, sourcing, suppliers management.
  • It is static platform with limited customization opportunity
  • Complicated integration with no-SAP ERP environments, specially for SMEs who cant afford SAP Ariba
  • Too many auto notifications on Email leading confusion at times
  • For our work, end to end source to pay (S2P) which include operational work such as sourcing, contracting, invoicing and payments
  • Next one would be, RFP and RFQ responses, conducting e-auctions, bid comparison, and suppliers evaluation
  • Next major might be suppliers onboarding, tracking contract renewals and meeting compliance
  • Reduction in manual intervention by automation of requisition and approvals, invoice matching and purchase order leading more time available for strategic work
  • Improved spend visibility backed by better negotiated vendor pricing through structured sourcing events yield cost savings and spend control in the high-single digit range.
  • Standard workflow, audit trials and risk controls led better compliance and suppliers risk management
It is one of the robust ERP tool best suited to MNCs with high volume complex procurement requirements. A low score is given because broader business user adoption require training and comes with a steep learning curve.
  • Cloud Solutions
  • Scalability
  • Ease of Use
Ease of use for the employees across the organisational, supported by cloud capabilities of the platform
SAP offers deep sourcing capability, stronger compliance functionality, and largest suppliers network making Ariba is a good choice of MNCs

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba go as expected?

Yes

Would you buy SAP Ariba again?

Yes

It is well suited for large Global firms with many multi national offices and high procurement spend with complex, and high level compliance needs. Contrary, for SME firms the platform might incur more cost and complications.

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