Jaret's Review.
October 31, 2022

Jaret's Review.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

Was a procurement business leads for our company-wide integration, currently over catalogs and optimization?

Pros

  • Integrating supplier catalogs with internal procurement policies.
  • Simple, user friendly requisitioning and approval tool.
  • Receiving portion is simple and easy.

Cons

  • Report building can be confusing. Fields are named differently than the front in the interface, etc.
  • Difficult to use as a central procurement tool across different business units/company codes. Had to build a custom solution for assigning buyers to requisitions.
  • Req>PO> Receipts are integrated, but invoicing has a separate group of documents. So PO status only progresses to "Received," and you have to go to separate screens/reports for payment status.
  • Consolidated spend analytics.
  • Incorporating the entire workflow of a purchase in the system.
  • Driving users to buy for corporate preferred/mandated suppliers.
  • Consolidated spend analytics across the corporation.
  • Incorporating the entire approval workflow for purchase within the system has identified shortcomings in our process
  • The ability to drive users to the preferred suppliers and catalogs has saved money and provided negotiation power.
Some things are very intuitive, such as guided buying punch-out catalogs. other things like receiving are easy but not intuitive because the language and steps used are different from standard SAP receiving.
  • Product Usability
  • Prior Experience with the Product
Product usability would be the most important, because if the user gets frustrated, they'll stop using it, which hurts adoption

Do you think SAP Ariba delivers good value for the price?

Yes

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

Yes

Did implementation of SAP Ariba go as expected?

No

Would you buy SAP Ariba again?

Yes

Great for catalog buying. However, we use mostly punchout catalogs that the supplier maintains. Several benefits to this, but some of the guided buying functions, like the search bar, don't work for punchouts. For non-catalog requirements, Ariba P2P works well for smaller organizations. If an organization has multiple business units are a large number of buyers, it's complicated to assign buyers to the requirements.

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