SAP Business Network - Needs improvements.
February 28, 2024

SAP Business Network - Needs improvements.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Network

We use SAP Business Network to manage suppliers and post-sourcing events (requests for quotes, proposals, and expressions of interest) through Ariba Discovery. We also use it to manage our organization's profile so suppliers can find us and our postings. This product helps make our proposal request visible to a large network of suppliers already using the system.
  • Large network of suppliers.
  • One place for suppliers to see other organizations posting.
  • Ability to match based on categories.
  • Duplication of supplier network IDs that cause confusion and issue.
  • Ability to customize notification options for suppliers.
  • Ease of use when replying to postings.
  • It has caused duplication of suppliers in our system, resulting in clean-up and confusion when trying to send out RFxs.
  • Ability to send one link to all our opportunities.
It has enabled us to send things to trading partners (such as performance surveys and our requests for proposals). It has helped, but feedback from trading partners is that it is not user-friendly.
Not yet, we have not used risk management from SAP.
It has given us greater visibility into potential suppliers, but we have not fully utilized SAP Business Network to its greatest potential.
SAP Business Network is not my favorite. It was selected due to its historic presence and public industry use.

Do you think SAP Business Network delivers good value for the price?

No

Are you happy with SAP Business Network's feature set?

No

Did SAP Business Network live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Network go as expected?

Yes

Would you buy SAP Business Network again?

No

SAP Business Network is great in that it can house the supply chain process for businesses (procure to pay) to see in one place, and categories can be set up to be matched with potential opportunities. However, it is not the most user-friendly, and the cost of using it can be difficult for some organizations to use fully, while other competitors are free.