Business Objects - SRC
AJ Senff | TrustRadius Reviewer
July 02, 2013

Business Objects - SRC

Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Business Explorer
  • Business Warehouse
  • SRC

Overall Satisfaction

  • Highly flexible reporting environment. Easy to write your own reports.
  • Business Objects was fair at Budgeting. It allowed a lot of flexibility in creating a budget that meets the customized needs of any organization, but along with that it can be clunky and a little difficult to use. I would say the reporting ability was much better than the budgeting capability.
  • Another aspect that this product does well is that it allows endless ways to consolidate different business units, departments, sites, etc. You can roll up a region, district, certain departments, etc. easily. This was a major advantage to my role overseeing 30+ hospital sites.
  • SRC had a delay in information until the month's operations officially closed and the data was fed into the system. Other products that I have used allow you to see activity throughout the month. Knowing that it isn’t final, you can still get a sense of how revenues/expenses are stacking up for the month, etc. In addition, other operational metrics, like Average Daily Census, Admissions, etc. should be able to be tracked daily, rather than having to wait until the month is over.
I am no longer with the organization that used this product, and do not have a function in my new organization to make a decision to use this software.
I enjoyed this program and felt it met the needs of my role and my organization.

Product Usage

200 - Across the board - IT, operational, financial, clinical
1 - One main person provided support for SRC. This was not enough, mainly just because of questions about writing reports, where a certain report was, etc.
  • To report on financial and operational results.
  • Used for budgeting evaluation and projecting financial results.
  • Used for daily/weekly tracking of pertinent operational metrics.

Evaluation and Selection

Implementation

Program was already implemented when I joined.

Training

  • In-person training
  • Self-taught
This is more a function of the training I received from the systems experts in my organization, not training from Business Objects/SAP. The training was rushed, without an agenda, and didn’t meet my needs as a user.
I would not recommend using the product without some sort of training. It is important to learn the coding language to write reports in this product.

Configuration

This configuration consisted of allowing access to certain hospital sites within my organization, certain security settings, and the ability for me to write reports, rather than just run existing reports.

Support

I did not use customer support.

Usability

I could train users to use the Business Warehouse within an hour or two. Also very easy to create reports and send web links to view the report. Exporting to Excel/Word/etc. was very simple and had good formatting.

Reliability

Very long reports in SRC would take a long time to run (several minutes). However, shorter reports could be run quickly.

Integration

  • Business Warehouse
  • Business Explorer
  • SAP
Unsure. I did not integrate.