Item: SAP Business Technology Platform
Rating: 8
Author: Verified User

Overall Satisfaction with SAP Business Technology Platform

Use Cases and Deployment Scope

We are using BTP as an innovation platform to build new applications and to keep our core clean

Return on Investment

Real Time notification to end users => quicker to react
User friendly applications => easier for user to adopt and use
The core is cleaner => less effort when upgrading

One of our main challenges is how to integrate easily our on-premise data within the cloud services.
Taking into account all security constraints, this is not easy with some services like DI (which is not yet compatible with Cloud Connectors) This require much more effort from our side to put in place more complex architectures

Support Rating

Sometimes you have services including many SAP teams, having support is not easy and we can end-up to Ping-Pong Support tickets
Example IPS Provisioning using Ariba or C4C provisioning APIs, we had an issue for Ariba filtering using their provisioning API in IPS and each teams is saying that the issue is in the other side (IPS vs Ariba or C4C). This should be managed internally within SAP and not by the customer.

Key Insights

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Other Software Used

Microsoft Azure Active Directory, SAP HANA Cloud, SAP Ariba Procurement

Likelihood to Recommend

Real Time mobile applications based on BTP Event Mesh and BTP mobile services

SAP Business Technology Platform Feature Ratings

Comments

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Good Product, can be improved !!