SAP Business Technology Platform gives us the public cloud footprint we needed for our S/4HANA environment
November 22, 2022

SAP Business Technology Platform gives us the public cloud footprint we needed for our S/4HANA environment

Jeff Newman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We use the SAP Business Technology Platform for integrations, custom development, and the Fiori Cloud Launchpad service. Along with the use of the platform and these services comes the use of other supporting services like Cloud ALM, Cloud TMS, and Cloud Identity Services.
  • Provides secure connections from public to private cloud
  • Securely publishes integrations through an API management layer
  • Provides a public-facing user experience (web and mobile) for our private cloud SAP systems
  • The Custom Domains feature is immature, and we haven't been able to fully use it as we intended, along with the Cloud Fiori Launchpad
  • We are trying to utilize Cloud Integrations to support B2B/EDI integrations and struggling with the lack of mature capabilities in this space
  • Providing a way for us to make our SAP environment public-facing so our users can access it without VPN and eventually with a mobile UI
  • Allowing us to take steps toward a more SaaS like environment for our ERP platform
SAP Business Technology Platform is meeting our needs for our intended use cases - cloud integrations, API management, B2B integrations, and Fiori Launchpad. We feel good about SAP Business Technology Platform helping us establish a beachhead in the public cloud for our ERP platform, with more to come SAP's public cloud offerings grow and mature.
We have had problems getting the right support for SAP Business Technology Platform from the general support team. We've had to leverage Expert on Demand services through MaxAttention to get the right experts.
I don't know enough to compare these solutions.

Do you think SAP Business Technology Platform delivers good value for the price?

Not sure

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

Yes

Did implementation of SAP Business Technology Platform go as expected?

No

Would you buy SAP Business Technology Platform again?

Yes

I would use SAP Business Technology Platform today as a public-facing layer add-on to a private cloud environment. For user login via BTP Fiori Launchpad, for integrations via Cloud Integrations and API Management. I haven't found SAP Business Technology Platform to be a service we can rely on for hosting actual data repositories (SAP HANA Cloud).

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
8
Scalability
6
Platform management overhead
6
Workflow engine capability
7
Platform access control
7
Services-enabled integration
8
Development environment creation
7
Development environment replication
7
Issue monitoring and notification
7
Issue recovery
7
Upgrades and platform fixes
7