BI Platform Review
David Angers | TrustRadius Reviewer
October 28, 2019

BI Platform Review

Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP BusinessObjects Business Intelligence (BI) Platform

Used throughout the enterprise. Crystal reports are used to dump data into other home-grown solutions.
  • Easy access to fully developed reports
  • Ability to schedule report output to different destination types.
  • Platform administration.
  • Stability. Servers go down, memory leaks.
  • Support is better than five years ago, but still doesn't measure up.
Crystal was part of the platform prior to my tenure. Explorer has always had a limited use case. I helped drive the conversation for Visual Intelligence and by the time we acted, it turned into Lumira which can't hold a candle to Tableau or Power BI.
Once understood, it is fairly easy to set up for our use case. But documentation provided to make that decision was unclear.
Sharing is easy if configured properly. We do not use collaboration capabilities.
The website is not intuitive. Lumira is an utter disaster. Need third-party products to oversee the environment. Search continually malfunctions. Not enough default configuration settings that can be customized.

SAP BusinessObjects Business Intelligence (BI) Platform Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
2
Report Formatting Templates
1
Drill-down analysis
9
Formatting capabilities
10
Report sharing and collaboration
9
Publish to PDF
5
Report Delivery Scheduling
10
Delivery to Remote Servers
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
4
Multi-User Support (named login)
8
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10