Big expenses with big upsides
October 15, 2019

Big expenses with big upsides

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SAP ERP Financials

Overall Satisfaction with SAP ERP

We currently use SAP for nearly all of our business and financial needs including HR, production, inventory, assets, and financials. We have recently added the transportation management module as well. It allows us to manage our organization more centrally and have much higher visibility compared to our previous ERP system. We currently are on SAP ECC but are exploring the possibility of migrating to S/4 HANA in the future.
  • SAP ERP is a large software package and is designed to be able to accommodate a variety of business models and processes.
  • SAP has a huge store of information available for analysis and planning. It can be used by just about anyone in the organization to identify inefficiencies and do detailed variance analysis.
  • SAP ERP is not very user-friendly and requires a great deal of specialized knowledge to take advantage of its full functionality.
  • SAP requires a great deal of human and financial capital to keep it running properly and is very difficult to modify if business processes change. Often, it is better to modify your policies and procedures to fit SAP rather than the other way around.
  • Adding functionality is laborious and expensive, and customization often results in greater difficulty when/if upgrades are offered.
  • The SAP implementation has consumed a lot more resources than had been originally forecast and has taken longer to complete. We have been doing mostly an in-house implementation, so some issues have come up that may have been solved more quickly with outside expertise.
  • SAP has allowed our company to have greater visibility and control over costs, both in administrative spending and production costs. We are primarily a manufacturing company, so keeping a close eye on manufacturing cost inputs and production cost variances has had a very positive impact on our organization.
  • Our bottom-line IT costs have skyrocketed with the implementation of SAP, but the payback to manufacturing efficiency has made the investment worth it.
SAP is much more powerful than Dynamics GP. Dynamics GP is great for smaller shops with simple transactions and some inventory or manufacturing activity. It does not hold up well against SAP's advanced functionality and extensive reporting and tracking capabilities. Of course, Dynamics GP is much less expensive and would be better suited for SMEs that are trying to increase their reporting capabilities without breaking the bank.
SAP is great for multi-national companies who want to integrate their reporting and processes across organizations. It handles inter-company transactions well and offers tools for tracking data, materials, and money across multiple entities and operational locations. SAP is not a good idea for smaller companies that have fairly simple or straightforward processes. I would also not advise companies with lower financial resources to move toward SAP due to the huge demand for resources that SAP commands, not only during implementation but also to maintain it.

SAP S/4HANA Cloud Feature Ratings

Accounts payable
6
Accounts receivable
6
Inventory tracking
9
Automatic reordering
7
Location management
8
Pricing
8
Order entry
5
Credit card processing
3
Cost of goods sold
7
Benefit plan administration
5
Direct deposit files
6
Dashboards
3
Standard reports
2
Custom reports
2
API for custom integration
2
Plug-ins
3
Role-based user permissions
9
Single sign-on capability
9
Not Rated