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SAP HANA for Data Analytics as a Service
October 16, 2019

SAP HANA for Data Analytics as a Service

David Bertsche | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SAP HANA, enterprise edition

Overall Satisfaction with SAP HANA

We build and sell a data analytics as a service platform (DAaaS) for managing energy asset investments. HANA is the back end database for hosting all our customer asset data. It provides a one stop solution for data storage and management and it interfaces naturally with other SAP products that we use for developing the front end of our product.
  • HANA is available in the cloud, so we don't have to manage our own servers.
  • HANA is stable and responsive.
  • HANA has many flexible interfaces.
  • HANA comes in many versions, it is sometimes confusing to keep track of which one you are using.
  • HANA has a positive ROI, it is essential to our product!
The support portal is fairly easy to navigate and always available. Sometimes I can find what I need by just reading the documentation or SAP community blog posts. If I have to open a ticket I have always had good quality service and the issue was eventually resolved. The support could be improved by providing faster responses.

Do you think SAP HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP HANA Cloud's feature set?

Yes

Did SAP HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP HANA Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy SAP HANA Cloud again?

Yes

HANA is useful for big data applications, and as a back-end for web browser based applications. It is a powerful and flexible solution that offers many options for customization and options for expert users, while also having simple user interface options for average business users. But if a use-case is rather simple then HANA may be excessive and a simpler database can be used.