Powerful but with a learning curve
Updated October 30, 2025

Powerful but with a learning curve

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Integration Suite

We primarily use this for integration between multiple SAP products, and between SAP and other systems. Some integrations are standard SAP packaged flows, some are modified standard packages and others are bespoke where one endpoint is not a SAP system. Some examples are SuccessFactors to S/4, S/4 to planning systems and plant systems back to S/4 maintenance.

Pros

  • It is very reliable
  • It generally does not require maintenance
  • Pre packaged standard integration flows which update with products

Cons

  • There is a steep learning curve. The interface is not intuitive
  • When maintenance is required, eg certificate updates it is difficult to follow the documentation
  • It is easy to build poor integration flows that are hard to follow
  • Debugging tools that are built in are not sufficient, you must instrument flows as part of the build
  • It has been quite easy to implement with consultants who work in the SAP ecosystem, implementation cost has not been high.
  • Licensing while complex has been fairly cost effective for us, probably cheaper than a third party middleware.
  • Some flows are out of the box and both development and usage carries no cost
We have used cloud integration and a small amount coming into on premise through the cloud connector. We have not yet used the on premise agent to connect between on premise systems without cloud but plan to. Being bundled with a lot of free to use and free to execute flows has reduced operational costs.
We have not used this yet, but will evaluate it as part of the process when we move into that area. This is on our roadmap but we have not looked into it as yet.
The tight integrations and pre built content supported by the vendor that upgrade with the products was the deciding factor. The commercials were good when we could utilise that content.

Do you think SAP Integration Suite delivers good value for the price?

Yes

Are you happy with SAP Integration Suite's feature set?

Yes

Did SAP Integration Suite live up to sales and marketing promises?

Yes

Did implementation of SAP Integration Suite go as expected?

Yes

Would you buy SAP Integration Suite again?

Yes

It is very good for SAP to SAP and quite powerful for other API calls. Good if you have good development resources

SAP Integration Suite Feature Ratings

Cloud Data Integration
7.8
Pre-built connectors
9
Support for real-time and batch integration
9
Data security features
8
Monitoring console
5

Using SAP Integration Suite

6 - Integration suite is directly used by technical staff building, debugging, and maintaining integration flows. Technical staff work for our systems teams as well as our contractors integrating our SAP products with each other and also non SAP products with SAP. The team members are a mix of S4 and Success Factors experts, and data and production systems experts when production data must be exchanged with S4.
6 - The most proficient of our staff are Systems Engineers with software development skills. The complex user interface is difficult for non software specialists to use and navigate, especially when debugging. Other users are business systems specialists who can debug existing flows to identify data issues and rectify at the source but do not actively manage or maintain integration flows.
  • SuccessFactors to S4/IAS integration: Users
  • Production Systems to SAP Measure Records for condition based maintenance
  • S4 to Production systems for planned sales
  • None - quite standard use cases so far
  • Mobile Operator inspections systems, collecting and submitting equipment condition information
  • Integration of external supplier and contractor systems with our on prem production systems
It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.

Evaluating SAP Integration Suite and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
The native integration and packaged content for SAP to SAP systems made it the most logical solution. We looked at technically better and easier to use options and the weighting of native capability was the deciding factor.
Since we did not leverage the out of the box integrations without modification, we might modify our selection criteria to focus more on general purpose use for the whole organisation as the standard middleware. User interface, development, management, and debug experience would factor more prominently in our selection.

Using SAP Integration Suite

The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow.

The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data.

Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Requires technical support
Inconsistent
Slow to learn
Cumbersome
Lots to learn
  • Flow Building
  • Debugging
  • Publishing and version control

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