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SAP Service Cloud saves you time and is efficient.
October 25, 2023

SAP Service Cloud saves you time and is efficient.

Erica Elizabeth Castillo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Service Cloud

We use SAP Service Cloud by inputting all our services and sending them over to our collaborative team. They can see all the products we purchase and what they are used for.
  • I input all the goals for the day
  • I input all information from the week
  • I have not gotten into a problem with SAP Service Cloud.
  • It has improved how efficiently we work and helped me saved a lot of time.
  • It also helped me provide our customers better help with what they were needing
It is very easy to maneuver.
It has created a better visual so our customers can have a better understanding of how our organization works.

Do you think SAP Service Cloud delivers good value for the price?

Yes

Are you happy with SAP Service Cloud's feature set?

Yes

Did SAP Service Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Service Cloud go as expected?

Yes

Would you buy SAP Service Cloud again?

Yes

I had everything on an Excel sheet which was more difficult to explain and all the formulas that I had to insert. With SAP Service Cloud, I just input whatever data I need to update and it does all the work for me.