Item: SAP SuccessFactors HCM
Rating: 8
Author: Danielle Caple

Overall Satisfaction with SAP SuccessFactors

Use Cases and Deployment Scope

SuccessFactors is used across our entire organization for goal setting and performance reviews. This works for our unique structure because the security prevents our HR team from being able to see each other’s data. It also works for our specific performance management schedule requirements.

Pros and Cons

Pros

Allows us to keep a performance review open year round
Security to lock down HR reviews
Allows dynamic goals

Cons

Overall user experience

Return on Investment

Saves time in calculating incentives.
Saves time in administering reviews.

Key Insights

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Likelihood to Recommend

It is highly customizable - we require one performance review with quarterly touch bases and updates. SuccessFactors was able to allow this. We also have our incentives paid based on our performance scores, and the system was also able to account for our complex incentive calculation and we can provide that to auditors.

SAP SuccessFactors HCM Feature Ratings

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