A vast product that make HR job easier but has massive room for improvement.
March 26, 2022

A vast product that make HR job easier but has massive room for improvement.

Akash Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Performance & Goals
  • Compensation
  • Employee Experience Management
  • Rewards

Overall Satisfaction with SAP SuccessFactors

1. The employee lifecycle right from onboarding to exit, everything can be managed within a few clicks. 2. The l&d tab keeps me updated on the areas of improvement. 3. We have integrated it with Xoxoday - a digital rewards platform that makes it easy to send rewards and motivate employees easily. This ensures that we receive points as soon we complete a milestone like a course completion etc.

Pros

  • Manage employee progress.
  • Reward employee with redeemable points.
  • The mobile app is fast and better than desktop version.

Cons

  • Limited customization ability.
  • They could add a report generation feature that can be accessed by every user. I think this has been put across multiple times but no response ever.
  • Employee performance evaluation has a massive room for improvement.
  • Employee Performance Management.
  • Payroll processing.
  • Benefit Disbursal.
  • Made Employee related activities easier to manage.

Do you think SAP SuccessFactors delivers good value for the price?

No

Are you happy with SAP SuccessFactors's feature set?

Yes

Did SAP SuccessFactors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors go as expected?

Yes

Would you buy SAP SuccessFactors again?

No

The best thing about SAP is it has one system for all HR functions. Be it recruiting, onboarding, performance management, migrating employee data, it will make it very easier to manage these things. Multiple departments can come together and collaborate in certain areas like payroll processing and more. However, the initial learning is a bit tough.

SAP SuccessFactors Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
6
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
6
Reimbursement management
9
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Performance plans
8
Performance improvement plans
9
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
7
Manager tracking tools
7
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

More Reviews of SAP SuccessFactors