It’s more about the processes than the tool….
Updated September 16, 2022

It’s more about the processes than the tool….

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Learning

Overall Satisfaction with SAP SuccessFactors

I currently utilize it for personal changes, managing teams, learning, as well as determining how to connect different HR capabilities for a broader roadmap.

Pros

  • One stop shop
  • Simple UX
  • Centralized governance of data

Cons

  • Integrations to other tools seem difficult. Even our replication to SAP on premises is very challenging right now.
  • Some evolving needs we require, such as Pronouns or other details needed within a large retail environment, seem to take long to implement.
  • The ability to centralize data doesn’t seem as easy. Perhaps it would be good to help our teams understand the best way to centralize our data and reporting needs.
  • We have transferred more tasks to the business.
  • Though we still have issues for error management of employee transfers.
The governance of our data has made integration hard.
I have not explored it.
Relatively similar. But it really just depends on how we implement it and the processes surrounding the system itself.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

It’s a great place to get the information you need on our teams and tie it quickly to their profile and history. It will be great to one day tie it more holistically to their career development.

SAP SuccessFactors HCM Feature Ratings

5.0
Employee demographic data
4
Employment history
3
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
1
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Approval workflow
6
Balance details
8
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
3.3
Report builder
5
Pre-built reports
4
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating SAP SuccessFactors and Competitors

Yes - ON Prem
  • Price
  • Product Features
  • Product Usability
  • Product Reputation

Using SAP SuccessFactors

It's fine from a front facing perspective. It is a bit more challenging from a COE perspective.
ProsCons
None
None

Comments

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