It gets the job done while making HR's job easier
Updated May 29, 2025

It gets the job done while making HR's job easier

Melissa Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

We use SAP SuccessFactors as our core HR system and have many of the modules, including Performance Management, Succession and Development, Compensation, Learning and Recruiting and we utilize it globally. SAP SuccessFactors enables us to have all of our team members in one system and manage their ongoing career development as well as the day-to-day transactions.

Pros

  • Cross-module connection
  • Position management
  • Role based permissions

Cons

  • Employee referrals
  • Lacking freedom to pick and choose features
  • In my opinion, inability to search job profiles by job code
  • Requirement to have a Provisioning partner to complete certain tasks
  • Automation of tasks
  • Improved HR and team member experience
  • Easy reporting on team member data and statuses of processes
I think it is pretty user friendly. The admin side of it is a bit more challenging because it typically requires a lot of steps and/or provisioning partnership assistance.
We envision AI helping to quickly handle MSS and ESS transations, whether it be by the managers, team members or our HR team. We are especially excited to use AI throughout our goal setting and performance management processes. We are in the process of working with our Legal and Risk teams to purchase the AI credits so we can begin exploring how we can leverage Joule.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

I am likely to recommend SuccessFactors over any other large HCM. There have been a lot of advancements made over the last few years and I really appreciate their commitment to innovation and AI.

SAP SuccessFactors HCM Feature Ratings

6.5
Employee demographic data
7
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Payroll Management ()
Not Rated
7.0
Approval workflow
7
Balance details
7
7.0
Update personal information
7
View job history
6
View company policy documentation
7
Employee recognition
8
Asset Management ()
Not Rated
4.3
Report builder
7
Pre-built reports
5
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Review status tracking
6
Review reminders
6
5.0
Create succession plans/pools
5
Candidate search
5
7.0
New hire portal
7
Manager tracking tools
7
6.5
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
6
6.9
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
6
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7

Using SAP SuccessFactors HCM

15 - HR
10 - detail-oriented, ability to problem solve, ability to communicate to different audiences
  • Learning & Development
  • Employee Recognition
  • Compensation Planning
  • Recruiting
  • General HR
  • Individual work arrangement tracking
  • Using LMS to acknowledge sales plans, compliance/government notices
  • Currently implementing Onboarding
  • Enhanced employee experience regarding internal mobility and career opportunities
We recently renewed our contract for 3 years. We have built so many of our processes in SF and do not feel that by moving to another product that we would necessarily have a better experience.

Evaluating SAP SuccessFactors HCM and Competitors

N/A the implementation was complete before I joined the company.

SAP SuccessFactors HCM Implementation

N/A the implementation was complete before I joined the company.

Integrating SAP SuccessFactors HCM

We've recently started working with APIs and the experience has been that while it's easy to setup we don't always have the ability to control exactly what the vendor has access to. It would be preferred if we could customize the exact data and permissions that the API should have.

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM