My Experience So Far
October 03, 2023

My Experience So Far

Maria Watson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Onboarding
  • Performance Management
  • Learning
  • Workforce Analytics

Overall Satisfaction with SAP SuccessFactors

I am currently building the Workforce Planning and Analytics department with a fellow team member. We use Workforce Analytics for this work. I use learning, recruiting, on boarding, and performance management for my professional growth.

Pros

  • All in one place
  • User friendly

Cons

  • I'v found it times out too quickly when working between modules.
  • I've believe here are many security barricades limiting access.
  • More flexibility with the ablility to build custom reports.
We use SAP SuccessFactors to feed into our Workforce Analytics tool.
I am fairly new to using the tools, I cannot comment at this time.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

While learning workforce analytics, I've found it has been hard to navigate. In my experience, there is no real user guide to look into providing more direction. In my opinion, the WFA tool is not as customizable as we need it to be.

SAP SuccessFactors HCM Feature Ratings

7.5
Employee demographic data
8
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
5.2
View and generate pay and benefit information
7
Update personal information
4
View job history
5
View company policy documentation
5
Employee recognition
5
Asset Management ()
Not Rated
4.5
Report builder
7
Pre-built reports
Not Rated
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
4.6
Performance plans
5
Performance improvement plans
5
Review status tracking
4
Review reminders
8
Multiple review frequency
1
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
4.0
New hire portal
4
Manager tracking tools
Not Rated
5.3
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
5
Performance tracking
4
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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