Solid performer
October 03, 2023

Solid performer

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central

Overall Satisfaction with SAP SuccessFactors

I am an analyst on the HR Systems team.I primarily support the TA organization.

Pros

  • Highly customizable
  • Highly integrated within the suite
  • Full suite of HR tech

Cons

  • Automation
  • Multi channel Communication
  • Aesthetics of the UI
  • Unknown, I don’t know what the current contract is worth
  • Na
  • Na
In my opinion, I think it’s actually fairly limited in integration capabilities compared to other more modern products.
Was not involved so I can’t comment

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

No

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

No

SAP SuccessFactors has a solid foundation and it’s what you would expect from an HR tool, but in my opinion, it really needs to be modernized both in the UI and functionality.

SAP SuccessFactors HCM Feature Ratings

6.6
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
7
5.0
Pay calculation
7
Support for external payroll vendors
5
Off-cycle/On-Demand payment
5
Benefit plan administration
5
Direct deposit files
4
Salary revision and increment management
4
Reimbursement management
5
5.0
Approval workflow
5
Balance details
7
Annual carry-forward and encashment
3
3.8
View and generate pay and benefit information
3
Update personal information
4
View job history
4
View company policy documentation
5
Employee recognition
3
Asset Management ()
Not Rated
2.3
Report builder
3
Pre-built reports
2
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
4.6
Performance plans
6
Performance improvement plans
3
Review status tracking
3
Review reminders
6
Multiple review frequency
5
2.5
Create succession plans/pools
5
Candidate ranking
3
Candidate search
1
Candidate development
1
2.0
New hire portal
1
Manager tracking tools
3
3.5
Corporate goal setting
6
Individual goal setting
3
Line-of sight-visibility
3
Performance tracking
2
1.8
Job Requisition Management
2
Company Website Posting
Not Rated
Publish to Social Media
1
Job Search Site Posting
1
Duplicate Candidate Prevention
5
Applicant Tracking
1
Notifications and Alerts
1

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