In the midst of implementation
October 04, 2023

In the midst of implementation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding

Overall Satisfaction with SAP SuccessFactors

We are currently implementing SAP SuccessFactors with the first roll-out of EC going live in January 2023 and RCM soon following. We had to pause the roll-out of RCM this year due to the debate of whether or not we had to be on the NS2 platform (we do). We are now picking back up with our implementation roadmap and look forward to completing RCM, performance & goals, compensation, and learning in the next 18 months - 2 years. Thus far, we have had some hiccups and are working through issues with the I-9/E-Verify process.

Pros

  • Employee user experience
  • Connecting / integrating with other systems
  • Ease of use as HR practitioner

Cons

  • Requiring a third party for configuration
  • Delay in NS2 features being released
  • Slow responses
  • We have not received ROI yet
  • Too early in implementation to measure
Not applicable at this stage in implementation.
It's been a long and rough road from finding out what we were sold (commercial) was not what we needed (NS2) and revamping the entire project plan to include finding new implementation partners.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Well suited for multi-national companies and those who already have a detailed job catalog/architecture in place. Attempting to implement without structure and process in place takes more change management efforts.

SAP SuccessFactors HCM Feature Ratings

8.6
Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
9.0
Support for external payroll vendors
9
Leave and Attendance Management ()
Not Rated
10.0
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Review reminders
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
8.3
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
10

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