SAP SuccessFactors is Great for Employees and HR!
Updated October 07, 2025

SAP SuccessFactors is Great for Employees and HR!

Kathleen Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Learning
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

We use a large portion of the SuccessFactors Suite, including but not limited to EC, Reports, Performance Management, and Learning. I took over the Learning Management System in January of this year and have been working to improve the user experience. Big updates have included customizing the ILX to fit our company's goals and the users' needs. Our next endeavor is implementing Workzone and tailoring that to our Learning needs.

Pros

  • Managing the employee life cycle
  • Giving HR background information needed to make informed business decisions
  • Being future focused and ever growing

Cons

  • Learning reporting is rough when it comes to reporting out retraining deadlines
  • In Learning, the curricula retrain option for time based instead of event based causes compliance issues
  • Improved employee experience and visibility of own career and growth
  • Improved workflows to reduce bottlenecks or holdups on information needed (ex: requisitions)
There have been a lot of improvements over the last few years that make the system easier to use both for the users and the admins.
N/A
N/A
This is outside the scope of my role, but personally I look forward to the Talent Intelligence Hub and fully using those features.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

The Learning system is great if you know all the tips and tricks to customize it and make it work for you. My instructors love how automated all of the processes can be, freeing up a lot of their time to focus on development instead of class management. Out of the box Learning reports are a bit rough if you don't know what you're looking for, but SAP has made improvements with how Learning integrates with Report Center/Story reports.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
Employee recognition
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating SAP SuccessFactors HCM and Competitors

Unfortunately, I am not the best person to answer this question - I have been more involved in the day to day administration of SAP SuccessFactors after implementation has occurred.

SAP SuccessFactors HCM Implementation

Unfortunately, I am not the best person to answer this question - I have been more involved in the day to day administration of SAP SuccessFactors after implementation has occurred.

Integrating SAP SuccessFactors HCM

It felt very seamless, but honestly, I'm not as involved in the integration side. Since it seems to be working right, I can only assume it's easy!

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