SAP SuccessFactors Review
July 11, 2024

SAP SuccessFactors Review

Madison Ruff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

We use SuccessFactors for our core HR as well as learning, performance, and goals, as well as our recruiting, onboarding, anything from an employee front. It is really the core of our HR processes and where employees go to utilize their actionable strategies.

Pros

  • I think the integration between the various modules is what it does best. So we use recruiting, onboarding and employee central, so that makes the process seamless from beginning to end when we're bringing new employees on and they're seeing the product in the onboarding phase as well as in the employee stage when they're hired.

Cons

  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
  • We've definitely had improved automation of all of our HR tasks as well as employee tasks. Employees are more quickly able to complete their tasks within the system with the tools that we provided.
We'd give it just under a 10 just because I think there is still room for improvement on some of the know-to-go like where to go for things. And it's not all just on the homepage. We need to know which screen to go to or what key word to type in.
I mean overall we've improved experiences.
N/A
SuccessFactors is a much more user/employee friendly interface. Employees can really engage in the system, it's easy for them to navigate and employee self-service manager, self-service tools are more available in the system than my previous system.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

This product is well suited for our performance and employee management space, so just being able to quickly enter and manage employee data is useful for us. It's efficient, it's easy to make changes for employees. That's the biggest feedback I've gotten.

SAP SuccessFactors HCM Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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