SAP SuccessFactors Review
July 11, 2024

SAP SuccessFactors Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

Due to the size of our company and the complexity of us being a global company, this system helps us keep track of our people, keep all the pertinent information that we need for our people, and also helps us manage growth and development.

Pros

  • Analytics and the tracking of the people and the ease to put information into the system for us to do our reporting, demographics, everything that we need.
  • It also helps us with all of our government required regulations in all the countries that we do business.

Cons

  • We just recently took on onboarding 2.0. There are a lot of enhancements and features that the module needs in order to be as streamlined as the original product was. We have room for improvement in analytics, making it easier for us to run report stories and gather the data that we need to know which schemas and databases to use. And we're just now working on employee recognition and we're finding some things in there that we feel could be working a little bit better.
  • I don't have those specific numbers, but as far as process improvements and optimization, we've streamlined lots of processes and taken a lot of resource time away from manual work that they've been doing in the past.
Because it's easy. Compared to other systems I've worked in, it's easy to go in and create what you need to add new fields to get the data that you need out. The interface is really user-friendly.
We're still working through some of that. We are an SAP shop, so we have lots of SAP products that we don't have fully integrated together yet, so we're working through that realization right now to connect Field Glass, concur, Ariba, all of our stuff together to all of our cloud platform products.
We just started pursuing AI with SuccessFactors and we're going through our legal review right now and there's some things that we need that SuccessFactors doesn't have complete yet for us to be able to start to use AI at our company.
We chose SAP SuccessFactors because it has better ease of use, the ability to create, the ability to maintain and manage way better.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Where it's well suited for our organization, since we are global and have so many different employees in different areas, it is well suited for us because we have a centrally located HR department in the US that helps manage global, so it works really well for us. The structure and the ability that we have to get the data and analytics in there for our employees. Where we're struggling a little bit is with translations, so if we had a better way to translate some of the content for the learning system, we can get the pages translated. A lot of stuff is simplified through SuccessFactors, but it'd be better if there was some Google Translate or something on there that if you created a custom field, it would translate in the languages you select.

SAP SuccessFactors HCM Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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