HR Management Tool to Solve All Problems
August 15, 2024

HR Management Tool to Solve All Problems

Nikita Vinichenko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors

The go-to tool for business employee management.
We capture learning progress, new employee capabilities, and formal training via SAP SuccessFactors.
Our HR utilizes its basic functions regarding employees, as well as managing payroll, accounting, reporting. Their feedback is that they enjoy it even more when things are centralized in one place and with SAP SuccessFactors it is possible.

Pros

  • Payroll
  • Workflows
  • Centralize HR data
  • Great SAP integration
  • Other learning platforms integration

Cons

  • UI/UX in some areas can have an improvement and feels outdated
  • Mobile version is tough to use
  • Prone to user-specific bugs, errors
  • Greater Attendance and Performance Tracking
  • HR Flexibility in setting up training
  • Easy to understand structure
It definitely does not look the greatest and the most welcoming. However, having all tools in one space is challenging so it is understandable. Besides, for users it can be tailored to have simplified view with only what is needed.
Be ready, as in any SAP system, to login many times.
We see a decrease in repetitive tasks and actions due to workflow.
It solves the issues with management of shift-specific workers and different contracts in various countries in one place.
AI suggestions are helpful when creating new ways of capturing employee training.
Security features are rich, views are customizable, goes along laws and common practices.
We have not largely used it yet, but we hope that it will boost self-learning process and expand libraries of courses that we already have.
It is always difficult to come up with proper descriptions for roles, positions, projects, and courses, AI sometimes already manages these things but not fully.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

It is easy to track performance & attendance, tasks, goals and trainings for each department and employee in one tool. Easy to access for every user and every department. Great management tool for external, shift, and other special cases of workers that require monitoring or reporting. Easy and intuitive clock-in and out system.
Setting up the environment does not feel clunky and is user-friendly.

SAP SuccessFactors HCM Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
7
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
5
Salary revision and increment management
7
Reimbursement management
7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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