Good value considering the constant improvement through releases
Updated August 20, 2024

Good value considering the constant improvement through releases

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Learning

Overall Satisfaction with SAP SuccessFactors

Provide a comphreensive and a seamless user experience, responding to employee needs, improving engagement and HR processes efficiency. Our scope is the typical Hire to retire and Train and Develop. Having a single system covering the most important HR processes is very important for us as it reduces our TCO and lowers complexity in our Technical landscape.

Pros

  • Worflows and approvals
  • Self-service capabilities
  • easy to use
  • Attractive user interface
  • Many out of the box integration options to SAP and non-SAP systems

Cons

  • Event based integrations
  • Lower OData API complexity
  • keeping up with constant changes and new releases
  • automation of tasks
  • administrative process improvement
  • more integration capabilities

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

No

Would you buy SAP SuccessFactors HCM again?

Yes

Successfactors is more user-friendly and intuitive than its legacy on-prem SAP HCM.
Less complexity to manage as the infrastructure is not manage internally but by SAP instead.
Consistent performance and stability when comparing to on-prem.
On the other hand the customization capabilities are limited and not all countries have payroll support

SAP SuccessFactors HCM Feature Ratings

8.6
Employee demographic data
8
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.8
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
6
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
8
Reimbursement management
8
8.0
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
7
9.2
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.4
Performance plans
9
Performance improvement plans
9
Review status tracking
7
Review reminders
9
Multiple review frequency
8
8.3
Create succession plans/pools
9
Candidate ranking
8
Candidate search
7
Candidate development
9
9.0
New hire portal
9
Manager tracking tools
9
8.3
Corporate goal setting
9
Individual goal setting
7
Line-of sight-visibility
8
Performance tracking
9
6.4
Job Requisition Management
7
Company Website Posting
6
Publish to Social Media
5
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
8
Notifications and Alerts
7

SAP SuccessFactors Implementation

Based on my experience the implementation of Successfactors was an opportunity to both standardize, harmonize, transform and revisit existing HR processes. It's a complex implementation as it requires multidisciplinary resources ranging from functional, technical, HR experts and architecture. The selection of the implementation partner plays a crucial role as deep expertise and guidance is expected.

Integrating SAP SuccessFactors

There are multiple avenues to integrate SAP SuccessFactors with both SAP and non-SAP products. The existence of out of the box prepackaged integrations accelarates the deployement and activation of new integration scenarions and new systems into the landscape.
Whenever a prepackaged integration is not available the availability of ODATA API and other integration center capabilities are also available.

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