SAP SuccessFactors HCM is a Great Product
May 08, 2025

SAP SuccessFactors HCM is a Great Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • Employee Central

Overall Satisfaction with SAP SuccessFactors HCM

We are an SAP SuccessFactors HCM partner and user. Internally we leverage the EC module to centralise our core data and externally we support organisations to deploy all modules including tailored services specific for them. We also have a dedicated products organisation committed to bringing innovations to existing SAP landscape and enhancing the use of SuccessFactors

Pros

  • Centralised core data
  • AI use cases
  • Harmonised single platform

Cons

  • Onboarding - needs better user interface
  • Recruitment- not the best against competitors
  • More AI use cases
  • Less admin costs
  • Better user experience
  • More accurate payroll results
With the newer updates it looks a lot more user friendly. The universal search bar is also fantastic to support customers to find things with ease and minimise the number of clicks needed. The mobile app is also effective for quick decisions required and booking leave etc from the comfort of your home
Long term we want to be an AI-led business that puts AI at the heart of key processes and leads with it. Currently with legacy infrastructure challenge this can be difficult however with SAP embedding multiple use cases it is becoming easier over time to use the newer functionality available
Workday in my view is more user friendly however lacks the depth of functionality you need for real business. SAP is far stronger on configuration options, integration and overall connectivity. It is also now leading on the forefront of AI innovation which will massively support what the market is leaning towards and looking for

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

The scenarios where I feel best suited are around an integrated HR and Pay platform. Time tracking could be stronger and once that's in play it will provide a far stronger proposition for customers. Recruiting platform is also not best in class against its competitors. A better interface would support us long term.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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