SAP SuccessFactors HCM - bringing HR to the 21st Century
May 09, 2025

SAP SuccessFactors HCM - bringing HR to the 21st Century

Pedro Costa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

SAP SuccessFactors allowed our organization to move from paper based and excel based processes, allowed for full digitization and optimization of our workforce management, it increased user adoption, compliance to legal international legislation as well as GDPR. It empowered our employees in new ways of working and allowed for our business to be in the 21 century. From a practical perspective, it also allowed us to address several social economic factors, such as gender pay gap reporting, health and safety regulations reporting and improvements.

Pros

  • workforce management
  • reporting
  • process standardization
  • process optimisation

Cons

  • better clarity on pricing model and structures
  • more transparency on system dependencies
  • process improvement
  • better employee experience
  • better employee engagement
it is the only system currently on the market that can be customized and integrated to a level that really benefits an organization
Although it has the capabilities and potential to achieve this in the future, I don't think that Joule is "there" yet

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM is considered a "best of breed" for a reason, the fact that it does allow for in-depth customization, and it's ability to be tailored not only to individual business needs, but also it allows for best practice follow up, while ensuring organisations remain compliant with several legal requirements

SAP SuccessFactors HCM Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
4.3
Pay calculation
6
Support for external payroll vendors
2
Off-cycle/On-Demand payment
2
Benefit plan administration
7
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
7.0
Report builder
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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