Reduced cost of expensive legacy overheads
May 09, 2025

Reduced cost of expensive legacy overheads

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll

Overall Satisfaction with SAP SuccessFactors HCM

Simplifying the digital tech stack across HR and holding all colleague data and intelligence on one platform for the entire colleague life cycle.

Pros

  • Employee demographic information
  • The feedback tool is simple and effective to use
  • the home page is easy to navigate

Cons

  • Talent and succession calibration functionality (assuming not a premium customer) is quite basic and clunky
  • Reporting can be really slow when you are an enterprise the size of BT Group
  • Alerts could be much more personalised and improved.
  • Simplified technology stack
  • Reduced cost of expensive legacy overheads
  • modernised and standardised our processes
I don't think it's intuitive for end users, i.e., colleagues and line managers as the language on the fields is not human centered or particularly easy to understand. I don't think this is helped by HR teams sometimes using these tools to suit their needs vs those of their users/customers.
Yes, HR/Time/Payroll has moved and I know it has driven huge efficiency and productivity in our HR organisation.
AI chatbots will simplify our organisational structures and remove need for Tier 1 support. Free up capacity for greater value add activity for all HR professionals.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

Definitely enterprise level when you hit a certain maturity of the organisation and need to simplify your technology stack. Not suitable for organisations under 500 users where I think HRIS/ATS like BambooHR, Hi Bob etc are better suited.

SAP SuccessFactors HCM Feature Ratings

6.4
Employee demographic data
10
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
8
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
6
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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