SAP SuccessFactors HCM Review
May 08, 2025

SAP SuccessFactors HCM Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Employee Central Payroll
  • Time Tracking
  • Recruiting
  • Onboarding
  • Learning
  • SAP Analytics Cloud
  • SAP Commissions
  • SAP Qualtrics Employee Engagement

Overall Satisfaction with SAP SuccessFactors HCM

EC, recruitment, onboarding, marketing, payroll

Pros

  • UX
  • analytics
  • AI

Cons

  • integration
  • data exchange
  • cost neutral v ESS/MSS
mobile app could be enhanced
yes - currently about to go live.
significantly - one of the business reasons to move to the cloud

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

mass adoption, casual users is more problematic

SAP SuccessFactors HCM Feature Ratings

6.6
Employee demographic data
9
Employment history
2
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
8.0
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
8
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
6
Reimbursement management
6
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
6.4
View and generate pay and benefit information
7
Update personal information
8
View job history
6
View company policy documentation
8
Employee recognition
3
Asset Management ()
Not Rated
3.3
Report builder
3
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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