HR made easy in the Cloud
May 14, 2025

HR made easy in the Cloud

Stephen Burr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central
  • Recruiting
  • Onboarding
  • Performance Management
  • Compensation Management
  • Learning
  • Succession and Development
  • SAP Commissions
  • SAP Analytics Cloud
  • SAP Qualtrics Employee Engagement

Overall Satisfaction with SAP SuccessFactors HCM

As a manager, I utilise SAP SuccessFactors to manage the 50+ people that I am responsible for. This includes HR data changes as well as annual compensation, performance and goal setting processes.
I also utilise to recruit staff and onboard them into the organisation.
Finally I use reporting tools to get HR metrics that I utilise in various ways in my role.

Pros

  • Quick access to common actions
  • Alerts you when you need to take action
  • Helps you manage a multi-layered compensation process
  • Recruit staff

Cons

  • User experience in Recruiting
  • Managers take direct action without the need for HR
  • Data is available to managers
  • Employees can maintain their own data
It is getting better all the time but a couple of areas could do with improving further.
Core HR - yes.
Time and Payroll - not yet.
Ease of use and better employee experience. Able to adopt new features quicker
I'm expecting AI to be embedded to assist typical processes as well as GenAI being used to help usability and navigate users to complete everyday tasks easily.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

Good user experience. Lots of new features each year. AI is becoming more embedded. Useful information is presented at the right step in the process to support taking action.

SAP SuccessFactors HCM Feature Ratings

9.3
Employee demographic data
10
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
9.5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
8
Asset Management ()
Not Rated
7.3
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
9.5
Performance plans
9
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
9.7
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
9
9.4
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
9
Notifications and Alerts
9

Comments

More Reviews of SAP SuccessFactors HCM

  1. Home
  2. HR Management Software
  3. SAP SuccessFactors HCM Reviews
  4. User Review of SAP SuccessFactors HCM