One Tool That Actually Does All Work for HR
May 20, 2025

One Tool That Actually Does All Work for HR

Alexander Bataliants | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Agent Performance and Management
  • Employee Central
  • Time Tracking
  • Document Management by OpenText
  • Work Zone
  • Onboarding
  • Recruiting
  • SAP Commissions
  • Learning
  • SAP Qualtrics Employee Engagement
  • SAP Qualtrics Employee Lifecycle
  • SAP Qualtrics Employee Benefits Optimizer

Overall Satisfaction with SAP SuccessFactors HCM

I mostly use it for hiring processes, onboarding and performance management and it helps with tracking employee data, managing learning assignments, and scheduling interviews.

Pros

  • it automatically shows the organizational chart so I know who to send what
  • it has tons of features that matched exactly what my company needed
  • i liked that I could easily fix mistakes and check past performance scores anytime

Cons

  • there’s no ease of access, you kind of have to scroll and check manually
  • it’s costly, especially for smaller businesses
  • sometimes it is complex to customize
  • it saved a lot of time by automating things like job postings and applicant tracking
  • it helped us stay organized and made HR work less stressful
  • the centralized system reduced back-and-forth and improved how we manage employee data
Very user friendly and simple to navigate across sections. I liked how easy it was to track assignments and use performance forms from past years and even applying for leaves was smooth and quick.
It calculates performance scores automatically, which is super helpful. I could see progress on goals and past records easily.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

I’d definitely recommend it if you're handling recruitment, onboarding or performance reviews, also it's especially helpful for keeping track of employee records and goal progress and I also liked how it made the whole hiring and HR process more organized.

SAP SuccessFactors HCM Feature Ratings

6.7
Employee demographic data
7
Employment history
6
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
7.4
Pay calculation
7
Support for external payroll vendors
8
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
7
7.3
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
7
7.4
View and generate pay and benefit information
6
Update personal information
8
View job history
7
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
8
Review status tracking
7
Review reminders
7
Multiple review frequency
6
8.3
Create succession plans/pools
8
Candidate ranking
9
Candidate search
8
Candidate development
8
7.0
New hire portal
7
Manager tracking tools
7
7.0
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
6
Performance tracking
7
7.9
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

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