SAP SuccessFactors HCM Review
October 09, 2025

SAP SuccessFactors HCM Review

Adewale Adediran | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Performance Management

Overall Satisfaction with SAP SuccessFactors HCM

We use it for the HR Function. Not a friendly tool and seems not integrated to the overall SAP system. I cant see reports for my lower level staff

Pros

  • Has Employee data
  • Good for appraisal
  • Has SAP team support

Cons

  • Does not give me lower level staff appraisal
  • always have to call HR to solve issues
  • not robust enough in my view
I don't see it as a world class tool compared to what I used in my previous Company
I am a Finance Leader so my feedback is based on my use as a Manager.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

No

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

No

Just not as robust as the system I used in my previous company.

SAP SuccessFactors HCM Feature Ratings

5.3
Employee demographic data
7
Employment history
4
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
6
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
6.7
View and generate pay and benefit information
6
Update personal information
6
View job history
8
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
7.0
Create succession plans/pools
7
Candidate ranking
7
Candidate search
7
Candidate development
7
8.0
New hire portal
8
Manager tracking tools
8
6.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
5
Performance tracking
5
Recruiting / ATS ()
Not Rated

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