SAP SuccessFactors HCM is a success
October 09, 2025

SAP SuccessFactors HCM is a success

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

It is used for staff tasks and targets settings, performance monitoring and engagements. We adopt both mid year and year end reviews and assessments. The approach is for staff to do a self evaluation, listing how they believe they've performed, initially at mid year and then at year end. Thereafter the manager reviews and either validate or modify.

Pros

  • Personnel Performance planning
  • Personnel Performance monitoring
  • Robust database provision

Cons

  • Possibility of reviewing multiple staff with same functions
  • Copying from previous period not as seamless as expected
  • Template for sending appraisal back to staff: does not turn first letter of a word after a full-stop in capitals
  • Clarity on performance level
  • Productivity analytics
Till date, it's been delivering on what its used for. Apparently, it could do more than what my organization has adopted till date, based on the functionality enlisted in previous questions
While being considered, there is not specific timeline yet

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP Business Warehouse, SAP BPC (Business Planning and Consolidation)
Aside the areas for improvements identified below, I believe that SAP SuccessFactors HCM is a very efficient and effective tool for employee performance evaluation. It is quite robust, easy to use and not complicated.

SAP SuccessFactors HCM Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Report builder
8
Pre-built reports
7
Performance plans
8
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Multiple review frequency
5
Create succession plans/pools
7
Candidate ranking
8
Candidate development
8
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
7
Job Requisition Management
8

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