Good experience with SAP SuccessFactors HCM
Updated October 31, 2025

Good experience with SAP SuccessFactors HCM

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll
  • SAP Commissions
  • Compensation Management

Overall Satisfaction with SAP SuccessFactors HCM

SuccessFactors is used to manage the employee experience across the organisation. From personal information to compensation details, we are using SuccessFactors. We recently started using another tool for review though as it provided more detailed scope for employee performance management. We also use it for leave management and team leave policy maintenance. The platform is good in this scope of usage.

Pros

  • Leave management
  • Personal information details
  • Compensation structure

Cons

  • Performance writing
  • Feedback management
  • Org chart
For the use cases, I use within my organisation. This is what I'm familiar with

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors HCM Feature Ratings

7.8
Employee demographic data
9
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Payroll Management ()
Not Rated
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
8
Update personal information
10
View job history
9
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using SAP SuccessFactors HCM

1000 - HR
Customer Success
Marketing
Sales
Engineering
All business functions for a SAAS based organisation

20 - Support teams and Human resources to help with employee feedback and usage within the org
  • Employee Leave Management
  • Organisation Chart
  • Compensation and Employee personal details
  • To share Leave calender
  • To manage work from home
  • To manage attendance
  • Performance management
  • Employee Onboarding
  • Employee training
People are familiar with the software so less time to onboard people on it. Leave management is super easy to do.

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